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Privacy Policy

Last updated: January 15, 2020

Mobi Ride Share Ltd. operating as Rent Your Ride (hereinafter, “Rent Your Ride”, “we”,  “us” or “our”) wants to make sure you know we consider the privacy of our users to be  extremely important. This Privacy Policy document describes in detail the types of  personal information that is collected and recorded by Rent Your Ride when using our  platform to communicate with other Rent Your Ride users or us on any device, or when  personal information is otherwise provided to us. If you do not agree to any part of this  Privacy Policy please refrain from using our platform and deactivate your Rent Your  Ride account. By providing Personal Information to us, you agree to the terms and  conditions of this Privacy Policy.





The Privacy Policy may be modified at any time. Please review it frequently. The “Last  revised” legend at the top of this page indicates when this Privacy Policy was last  revised. If you use our platform and services after we post the revised Privacy Policy  you are accepting the changes made to the Privacy Policy. All changes to the Privacy  Policy become effective immediately when the “Last revised” date has been posted.



“Personal Information” is defined as recorded information about an identifiable  individual which include or may include personal descriptors, identification numbers,  employment, financial, education, or any information that can be used by itself or in  addition to other information to identify an individual.


“Third Party” is defined as person or entity other than Rent Your Ride, its directors,  officers or employees.


“Third Party Service Providers” are defined as reputable Third Parties that provides  services on for or on behalf of Rent Your Ride or otherwise in connection with our  services or the RYR Platform, and shall include both Third Parties engaged by you  through the RYR Platform, and Third Parties engaged directly by RYR.


“Platform” is defined as a business model that creates value by facilitating exchanges  by two or more interdependent groups, and the “RYR Platform” shall have its meaning  as set out in our Terms of Service.


“Aggregated Information” is defined as information that has been compiled into data  summaries that is not identifiable to a single individual.



We gather information in many different ways, whether it is directly through you or  through a Third Party we collect and store your Personal Information to help improve  the services we provide to you.


Personal Information that you give us


When you fill out any form located on our platform such as registering and updating  your RYR Account, we collect the following personal information:

• email addresses

• name

• addresses (home and business)

• telephone number

• City/Province

• postal code

• All information contained on your Driver’s License

• date of birth

• photos

We also receive and store personal information when you do the following: Communications with Rent Your Ride


If you communicate with Rent Your Ride through customer service via telephone, we  may record your telephone call to ensure we are able to provide the best customer  service. We also may record your phone call for documentation, training purposes, and  record keeping. By contacting Rent Your Ride via telephone you are agree to the terms  of this Privacy Policy. If you do not agree with this Privacy Policy please refrain from  communicating with us via telephone.


If you communicate with Rent Your Ride through customer service via email, your email  may be stored or saved to be accessible to us at a later date to ensure we are able to  provide the best customer service. We may save or store your email for documentation,  training and record keeping. By contacting Rent Your Ride via email you are agree to  the terms of this Privacy Policy. If you do not agree with this Privacy Policy please  refrain from communicating with us via email.


Communication with other Users


If you communicate with other Users through the RYR Platform, we may record any  such communications in order to prevent fraud, illegal or prohibited activities, breaches  of our Terms of Service and to resolve Claims between Users.  


Making Purchases, Payments or Receiving Payments


The following information will be stored by a Third Party:

a) Financial information you provide us to make any purchase, payments or receive  payments on the RYR Platform;

b) Financial information you provide us for any purchases done through our website  on the RYR Platform, such as credit card numbers;

c) Bank account information provided by Users to receive or make payments; and

d) Financial information you provide us for potential payments, received payments  or purchases.


We may use Third Parties to process the making or receiving of purchases or payments  through the RYR Platform. By registering an RYR Account, you consent to your  personal information being collected by our Third Party Service Provider for the purpose  of making or receiving purchases or payments through the RYR Platform. To the extent  a Third Party Service Provider provides such services, the collection, storage and use of  Personal Information by the Third Party Service Provider shall be governed by the  applicable Privacy Policy of the Third Party Service Provider.  


Location Sharing and Vehicle Tracking  


Our Location Sharing feature allows you to share your location with other users. We  collect data from your mobile device to give information about the location of the vehicle  you’re renting or your vehicle during the period of rental. Your location will be shared  with us and other Users. By using our Location Services you agree to the terms of this  Privacy Policy. If you do not agree with this Privacy Policy as it relates to the Location  Sharing Services, please refrain from using our Location Sharing services. Our Location  Sharing service is active only if you agree to activate it and it can be easily deactivated  in your settings of your mobile device.


Certain of the vehicles rented on the RYR Platform may be equipped with a vehicle  tracking device allowing the Owner of the vehicle to continuously track the use of their  vehicle, including speed, current and past locations and driving habits, by means of an  in-car device operated and installed by a Third Party Service Provider. Any vehicle with  a vehicle tracking service will be disclosed to the User in the vehicle’s Listing. By  making a request for a Listing with a vehicle tracking device you are agreeing to have  your location, direction of travel, past travel routes, and speed recorded and shared with the Owner. In such case, the Owner of the vehicle and the Third Party Service Provider  are responsible for the collection, storage and use of the Personal Information recorded  by the vehicle tracking device. If you do not agree with the terms of this Privacy Policy as it related to the vehicle tracking device, you should refrain from renting a vehicle with  a vehicle tracking device.  


Using the RYR Platform

When you browse our platform, we also automatically receive your computer’s internet  protocol (IP) address in order to provide us with information that helps us learn about  your browser and operating system.


Log Files


Like many other Web sites, we makes use of log files. These files log visitors to the site,  which is usually a standard procedure for hosting companies and a part of hosting  services' analytics, and applies even if you are not have not registered or logged into a  RYR Account. The information inside the log files includes internet protocol (IP)  addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit  pages, and possibly the number of clicks. This information is used to analyze trends,  administer the site, track user's movement around the site, and gather demographic  information. IP addresses, and other such information are not linked to any Personal  Information.


Cookies and Web Beacons


Rent Your Ride uses cookies to store information about visitors' preferences, to record  user-specific information on which pages the site visitor accesses or visits, and to  personalize or customize our web page content based upon visitors' browser type or  other information that the visitor sends via their browser.  


Personal Information we collect through third party sources


We may collect Personal Information through Third Party sources such as verification of  your identity and credit from credit bureaus.  


Our platform has the option of signing up or logging in using Third Party applications  such as Facebook or Google. By choosing to log in or sign up using a third party  application, Personal Information from the Third Party application may be shared with  us. Information about you may be linked to your visit to the RYR Platform to your  account with the Third Party application you signed in with. We are not responsible for  the collection, storage and use of Personal Information outside of the RYR Platform,  including Third Party applications. Please make reference to the any applicable Privacy  Policies of any such Third Parties to understand how your personal information may be  shared or used.




The information we gather from you is used to provide you with great service.  Information we gather from you is to allow security and efficiency when using the RYR  Platform. We use or may use your Personal Information to:


• Allow secure access to our RYR Platform

• create a tailored personal customer service experience

• enable you to communicate with other Users on the RYR Platform by sending  messages or information during the process of reserving or booking a rental

• send you messages for reminders, bookings, updates, security alerts, service, and  information requested by you

• settle disputes and Claims

• collect fees or payment

• regulate surveys, sponsored events, and referral programs

• prevent and detect any illegal or prohibited activities

• gauge the performance of our services and platform

• control and guard our information and platform

• create a safe environment and community for all Users of the RYR Platform by  conducting investigations, documentation checks, preventing or investigating fraud,  illegal, or prohibited activities. We may perform the above without notifying you unless  stated otherwise required by law.  

• contact you through any personal information shared with us by you (including via  email, telephone, or text message)

• produce target marketing

• send you advertising, marketing, or promotional information that may be of interest to  you with your permission

• adhere to our legal obligations, resolve any disagreements with other Users and  administer our agreements


You may be contacted by RYR or Third Party Service Providers via telephone, email, or  postal mail regarding your account, the resolution of any disagreements, disputes or  Claims, to collect any amounts owed to RYR or other Users, to trouble shoot any  problems with your RYR Account, to record surveys and questionnaires sent to you, or  to service your RYR Account. We may analyze communications between you and other  Users on the RYR Platform to screen or prevent fraud, illegal or prohibited activities on  our platform. We want to ensure the RYR Platform is safe for anyone to use. Personal  Information may be saved after account deactivation to aid in any investigation, collect  money owed, resolve any disagreements, process Claims, prevent fraudulent activities,  and take any legal actions necessary and in accordance with applicable laws and our Terms of Service.



Your public profile connected to your RYR Account may contain Personal Information  which will be shown on other parts of the RYR Platform and available to other Users  using our Services and the public for advertising purposes. Any content that is posted in  a community forum in addition to Ratings and Reviews on another User’s profile will be  available to the general public and may be identifiably linked to your RYR Account.

The public profile on your RYR Account and your Listing may include Personal  Information such as the approximate location of your vehicle (city and postal code) on a  map, your public profile photo, a description and details of your vehicle, your schedule  and/or availability, rating, reviews and feedback that other Users experience with you,  your response time to the inquires of other Users and bookings for your vehicle and any  cancelations of bookings for your vehicle. Your public profile may also include  aggregated demand information (such as the amount of times your page has been  viewed over a period of time).


Rent Your Ride may share Personal Information with Third Party Service Providers who  are working with us or have a direct connection with us in terms of customer service and  operating our business. These Third Party Service Providers may collect Personal  Information from you for our use. An example of us disclosing Personal Information to a  Third Party would be for the use of a photography company to get your contact  information to shoot your vehicle.

The RYR Platform allows your public profile and public listing pages to be included in  search engines, and accordingly your public profile and public listing pages may be  catalogued by search engines and may be published as search results for the public to  view.


When renting your vehicle to other users Rent Your Ride may provide your phone  number, vehicle drop off or pick up location, insurance details, and or driver’s license  photo and information to confirm identification.  


We may disclose your Personal Information to our insurance company, if we are  required by law to do so, or if you violate our Terms of Service.





In the event that Rent Your Ride is merged with another company, completely sells and  or partially transfer its assets, or faces bankruptcy we may disclose your Personal  Information in connection with with these transactions.



To protect your Personal Information, we take reasonable precautions and follow  industry best practices to ensure your Personal Information is not lost, misused,  accessed, disclosed, altered or destroyed other than in accordance with this Privacy  Policy.

Although no method of transmission over the Internet or electronic storage is 100%  secure, we follow all requirements and implement additional generally accepted industry  standards.



We will only provide your Personal Information to Third Party Service Providers to the  extent necessary to enable the Third Party Service Provider to perform any such  services to us.


Where you agree to engage a Third Party Service Provider through the RYR Platform  (such as payment gateways and payment processors), we are not responsible for the  collection, use and storage of your Personal Information by the Third Party Service  Provider, and we recommend that you read their privacy policies so you can understand  the manner in which your Personal Information will be collected, stored and used by  such Third Party Service Providers. To the extent we engage Third Party Service  Providers directly, we will require any such Third Party Services Providers to comply  with the terms of this Privacy Policy.


Third Party Service Providers may be located in or have facilities that are located in a  different jurisdiction than either you or us. If you elect to proceed with a transaction that  involves a Third Party Service Provider, then your information may become subject to  the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a  payment gateway located in the United States, then your personal information used in  completing that transaction may be subject to disclosure under United States legislation,  including the Patriot Act.

Once you leave our store’s website or are redirected to leave the website or application,  you are no longer governed by this Privacy Policy or our website’s Terms of Service.



By using this site, you represent that you are at least the age required for the operation  of vehicle in the Province of Manitoba, or that you are the age of majority in your state  or province of residence. If a minor has provided us with their personal information without consent of their parent please contact us to remove the personal information  and close the account.  



If you would like to change or remove any information in your Rent Your Ride account you can accomplish this by logging into your Rent Your Ride account and visiting your profile. If you would like to deactivate or delete your account with Rent Your Ride entirely you can do so by contacting us at or calling us at (866) 592-3028. Please keep in mind any forum postings or reviews on the platform may still be viewable by the public even after account deactivation.



If you would like to request access or correction to, amendment or deletion of any  Personal Information we have about you, if you wish to register a complaint, or simply  want more information contact our contact us at Your  opinion matters to us!

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